Privacy Policy

cognitive wellness soulutions

(@cogwellsoul)

Effective Date: June 2024

 

Introduction

Welcome to cognitive wellness soulutions

We respect your privacy and are committed to protecting your personal data.

This privacy policy explains how we collect, use, and safeguard your information.

What Information We Collect

Personal data (e.g. name, email, phone number) when you sign up for our services.

Health-related data (e.g. therapy notes, session details) during therapy sessions.

Payment information for billing purposes.

How We Use Your Information

To provide therapy services and communicate with you.

For billing and administrative purposes.

To improve our services and personalise your experience.

Legal Basis for Processing

Contractual necessity (for therapy services).

Legitimate interests (for record-keeping and communication).

Data Retention

We retain data as long as necessary for therapy purposes.

Anonymised data may be kept for statistical analysis.

Your Rights

Access, rectify, or erase your personal data.

Object to processing or restrict processing.

Data portability.

Security Measures

We use industry-standard security protocols to protect your data.

Third Parties

We may share data with trusted service providers (e.g. payment processors).

We do not sell or share data for marketing purposes.

Contact Us

If you have questions or concerns, please contact us at mail@cogwellsoul.co.uk